Chapter 7: Assumptionator

"Assumptions are the termites of relationships." - Henry Winkler

Assumptions exist in all forms of communication. When not addressed properly, assumptions negatively disrupt the communication process. Learning how to mitigate assumptions while clarifying messages is a skill of effective communicators. This ability begins with learning how to identify and respond to assumptions.

In this chapter you will learn:

  • How assumptions disrupt the communication process
  • Different types of assumptions
  • How to surface assumptions to clarify messages
  • How to expose assumptions