"Assumptions are the termites of relationships." - Henry Winkler
Assumptions exist in all forms of communication. When not addressed properly, assumptions negatively disrupt the communication process. Learning how to mitigate assumptions while clarifying messages is a skill of effective communicators. This ability begins with learning how to identify and respond to assumptions.
In this chapter you will learn:
- How assumptions disrupt the communication process
- Different types of assumptions
- How to surface assumptions to clarify messages
- How to expose assumptions