Chapter 2: Definitions

"Talking is like playing the harp; there is as much in laying the hand on the strings to stop their vibrations as in twanging them to bring out their music.” - Oliver Wendell Holmes

Communication is more complex than simply sending and receiving a message. In fact, theorists have spent their lives working to unveil the secrets behind effective communication. Becoming a better communicator requires a thorough understanding of the definitions and concepts that surround the verb.

In this chapter you will learn:

  • Classical communication models that explain communication
  • The effects noise has on human interaction
  • The relationship between energy and communication
  • The main elements of effective communication