"Talking is like playing the harp; there is as much in laying the hand on the strings to stop their vibrations as in twanging them to bring out their music.” - Oliver Wendell Holmes
Communication is more complex than simply sending and receiving a message. In fact, theorists have spent their lives working to unveil the secrets behind effective communication. Becoming a better communicator requires a thorough understanding of the definitions and concepts that surround the verb.
In this chapter you will learn:
- Classical communication models that explain communication
- The effects noise has on human interaction
- The relationship between energy and communication
- The main elements of effective communication